Q: What is a Virtual Marathon?
A: Joining a virtual marathon means that you can run anywhere, anytime (even on a treadmill) before the deadline. Once the run is completed, you just need to send us the proof of your running activity, and the entitlements will be mailed to your address. 😉
Q: When and where do I run?
A: The running period is from 26th April 2021 - 30th November 2021. On the other words, you can run anywhere anytime from 26th April 2021 - 30th November 2021, and capture the proof of running and submit through JomRun app before 30th November 2021.
Q: What can I get after completing the virtual run?
1. 5KM - Event Tee + Medal + E-cert + E-bib
2. 10KM - Event Tee + Medal + E-cert + E-bib
3. 21KM - Event Tee + Finisher Tee + Medal + E-cert + E-bib
Q: How can I have a medal with my name on it?
A: You have to complete your registration by 26th March 11:59pm AT THE LATEST with additional RM10. Maximum 8 characters can be engraved, including symbol and space. Emoji is not accepted.
Q: Can I change the details I filled in during registration?
A: T-shirt size and name to engrave on medal cannot be changed. To change other details such as mailing address, please inform us at [email protected]
Q: Can I change my category (5km/10km/21km) ?
A: No, once the registration is confirmed, there will be no changes, cancellations and refunds.
Q: When can I receive my entitlement items?
A: The entitlement items will be sent out from 26th May 2021, after your submission.
Q: Can I separate the run distance into a few shorter distance runs?
A: Yes. The runs/steps can be accumulated by multiple runs/steps, which completed within running period (26th April 2021 - 30th November 2021).
Q: How to do submission?
A: Within 26th April 2021 - 30th November 2021, use any apps which can track your runs, screenshot the result which shows the date and distance/steps as your proof of running and submit through JomRun app before 30th November 2021.
You can track your distance by using the following methods:
1. Running outdoor with GPS (track by KM)
2. Running indoor with treadmill (track by KM)
3. Steps counters (1 step = 0.762M, 1,000 STEPS = 762M)
Please submit your results through JomRun app before 30th November 2021.