Q: What is a Virtual Marathon?
A: Joining a virtual marathon means that you can run anywhere, anytime (even on a treadmill) before the deadline. Once the run is completed, you just need to send us the proof of your running activity, and the entitlements will be mailed to your address. 😉
Q: When and where do I run?
A: The running period is from 14th February to 14th April 2021. On the other words, you can run anywhere anytime from 14th February to 14th April 2021, and capture the proof of running and submit through JomRun app before 14th April 2021.
Q: What can I get after completing the virtual run?
Finisher tee (21KM only)
*All participant is eligible to receive the runner tee and drawstring bag as entitlement. To entitle the medal and finisher tee (for 21km runners only), participant must submit their results showing they have achieved the targeted running distances / steps as registered before the submission deadline.
Q: What can I get if I didn't complete the run within running period?
A: After running period, non-finishers will receive all their entitlements excluding finisher medal and finisher tee.
Q: How can I have a medal with my name on it?
A: You have to complete your registration by 15th March 11:59pm AT THE LATEST. Maximum 8 characters can be engraved, including symbol and space. Emoji is not accepted. Only the first 8 characters will be engraved if the name you submitted exceed the limit.
Q: Can I change the details I filled in during registration?
A: T-shirt size and name to engrave on medal cannot be changed. To change other details such as mailing address, please inform us at [email protected]
Q: Can I change my category (5km/21km) ?
A: No, once the registration is confirmed, there will be no changes, cancellations and refunds.
Q: When can I receive my entitlement items?
A: The entitlement items will be sent out from 14th April 2021, after your submission.
Q: Can I separate the run distance into a few shorter distance runs?
A: Yes. The runs/steps can be accumulated by multiple runs/steps, which completed within running period (14th February to 14th April 2021).
Q: How to do submission?
A: Within 14th February to 14th April 2021, use any apps which can track your runs, screenshot the result which shows the date and distance/steps as your proof of running and submit through JomRun app before 14th April 2021.
You can track your distance by using the following methods:
1. Running outdoor with GPS (track by KM)
2. Running indoor with treadmill (track by KM)
3. Steps counters (1KM = 1,500 steps)
Please submit your results through JomRun app before 14th April 2021.