Q: What is a Virtual Marathon?
A: Joining a virtual marathon means that you can run anywhere, anytime (even on a treadmill) before the deadline. Once the run is completed, you just need to send us the proof of your running activity, and the entitlements will be mailed to your address. 😉
Q: When and where do I run?
A: The running period is from 1st to 30th November 2020. On the other words, you can run anywhere anytime from 1st to 30th November, and capture the proof of running and submit through JomRun app (JomRun users only) or send to us at [email protected] (non-JomRun users) before 30th November 2020.
Q: What can I get after completing the virtual run?
A:
Finisher Medal
Dry-fit Shirt
Finisher tee (21KM only)
Drawstring Bag
*All participant is eligible to receive the runner tee and drawstring bag as entitlement. To entitle the medal and finisher tee (for 21km runners only), participant must submit their results showing they have achieved the targeted running distances / steps as registered before the submission deadline.
Q: How can I have a medal with my name on it?
A: You have to complete your registration by 13th October 11:59pm AT THE LATEST. Maximum 8 characters can be engraved, including symbol and space. Emoji is not accepted. Only the first 8 characters will be engraved if the name you submitted exceed the limit.
Q: Can I change the details I filled in during registration?
A: T-shirt size and name to engrave on medal cannot be changed. To change other details such as mailing address, please inform us at [email protected].
Q: Can I change my category (5km/10km/21km) ?
A: No, once the registration is confirmed, there will be no changes, cancellations and refunds.
Q: When can I receive my entitlement items?
A: The entitlement items will be sent out from 30th November 2020, after your submission. You will be expecting to receive the items within 10 working days.
Q: Can I separate the run distance into a few shorter distance runs?
A: Yes. The runs/steps can be accumulated by multiple runs/steps, which completed within running period (1st to 30th November 2020).
Q: How to do submission?
A: Within 1st to 30th November 2020, use any apps which can track your runs, screenshot the result which shows the date and distance/steps as your proof of running and submit through JomRun app (JomRun users only) or send to [email protected] (non-JomRun users) before 30th November 2020.
You can track your distance by using the following methods:
1. Running outdoor with GPS (track by KM)
2. Running indoor with treadmill (track by KM)
3. Steps counters (1KM = 1,500 steps)
Please submit your results through JomRun app (for JomRun users only) or submit your results and E-ticket to [email protected] (non-JomRun users) before 30th November 2020.
