Please submit your results through JomRun app before 30th November 2022.
Q: What is a Virtual Run & Ride?
A: Joining a virtual run & ride means that you can walk/run/ride anywhere, anytime at the comfort & convenience of your own space within the given event period. You may submit your progress either by using the JomRun App or Manual Submission via uploading a proof of your activity from your own tracking devices.
Q: How can I sign up for this Virtual Run & Ride?
A: Click the ‘Sign Me Up’ button within the event page to register for this virtual event. You must be a JomRun user before you can sign up for this event.
Q: When and where can I run/ride?
A: The running period is from 31st October 2021 - 30th November 2022. In other words, you can run anywhere anytime from 31st October 2021 - 30th November 2022, and capture the proof of running and submit through JomRun app before 30th November 2022.
Q: What will I get after completing the virtual run/ride?
A:
1. Jersey Only
2. Medal Only
3. Event Jersey + 10KM Run Silver Medal + Drawstring Bag + Button Badge + Thank You Card
4. Event Jersey + 40KM Ride Silver Medal + Drawstring Bag + Button Badge + Thank You Card
5. Event Jersey + Finisher Jersey + Duathlon Gold Medal + Drawstring Bag + Button Badge + Thank You Card
Add-on item available:
1. Hoodie
2. Cyclist Jersey
Q: How can I have a medal with my name on it?
A: You have to complete your registration by 15th October 2021 11:59pm AT THE LATEST. Maximum 30 characters can be engraved, including symbol and space. (We recommended maximum 20 characters.) Emoji is not accepted.
Q: Can I change the details I filled in during registration?
A: T-shirt size and name to engrave on medal cannot be changed. To change other details such as mailing address, please inform us at [email protected]
Q: Can I change my category (10KM RUN/40KM RIDE/DUATHLON)?
A: No, once the registration is confirmed, there will be no changes, cancellations and refunds.
Q: When will I receive my entitlement items?
A: The entitlement items will be sent out from 31st December 2021, after your submission.
Q: Can I separate the run distance into a few shorter distance runs?
A: Yes. The runs/steps can be accumulated by multiple runs/steps, which should be completed within the running period (31st October 2021 - 30th November 2022).
Q: How to submit?
A: From 31st October 2021 - 30th November 2022, use any app or treadmill to track your run.
You can track your distance by using the following methods:
1. JomRun app (track by km or steps)
2. Connect your JomRun app with Google Fit/Strava/Polar/Apple Health (track by km)
3. Submit your proof of running from any other apps or treadmill in the JomRun app (track by km or steps)
4. Submit the snapshot of your daily steps in JomRun app (track by steps, 1 step = 0.762m, 1000 steps = 762m)
Q: How to get my e-bib?
A: Open your JomRun app, go to "me" > go to "e-tickets" > choose your virtual event > press on your name/status > you will be able to download your e-bib there.
Q: How to get my e-cert?
A: Open your JomRun app, go to "me" > go to "e-tickets" > choose your virtual event > press on your name/status > press on certificate icon on top right, you will be able to download your e-cert there.
